Go Products USA, LLC  Shipping & Return Policy


At Go Products USA, we ship orders during normal business hours. Typically orders received before 2:00 pm (Central Time) Monday thru Friday will be shipped the same day.   Orders received after 2:00 pm (Central Time) will ship the following business day.

Return Policy

The GoBag™ 30-day Satisfaction Guarantee – Your GoBag unit and/or Cabanna may be returned for credit or refund within 30 days from date of purchase, less shipping costs.   Units being returned must be in resell-able condition.   Damaged units are not eligible for return or refund.   The GoBag™ reserves the right to review each return request based on its sole discretion.  Please email goreturns@thegobag.com, from there we will email you a detailed response on how to return the product.

All returns are shipped to: 
Go Products USA, LLC
206 N Lake Pleasant Road
Apopka FL, 32703
Order Tracking

We do not ship on Saturday or Sunday.   Orders placed on Memorial Day, 4th of July, Labor Day, Thanksgiving (and the day after), Christmas (and the day after) and New Years day will be processed on the next business day.

The GoBag™ currently only ships to the US.   We offer a standard shipping price of $20.00 to anywhere in the continental United States.